Privacy Policy

Introduction

City Elders ("we," "us," "our," or "Company") operates the cityelders.com website and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information.

Information We Collect

Information You Provide Directly:

• Contact Form Information: When you submit our contact form, we collect your name, email address, phone number (optional), subject, and message.
• Account Information: If you create an account or register for membership, we collect registration information including name, email, and other profile details you choose to provide.
• Event Registration: When you register for events, we collect your contact information and event preferences.
• Donation Information: When you make a donation, we collect payment information processed through our secure payment providers.
• Communications: We collect information when you communicate with us via email, phone, or through our website.

Automatically Collected Information:

• Log Data: Our servers automatically record information when you access our website, including IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking: We use cookies and similar technologies to understand your browsing behavior and improve our website. You can control cookies through your browser settings.
• Device Information: We may collect information about the device you use to access our website, such as device type and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process your donations and event registrations
• To send you emails about updates, events, and information about City Elders (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To prevent fraud and enhance security
• To conduct ministry and outreach activities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third parties who help us operate our website and provide services, such as email hosting, payment processors, and analytics providers. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations or protect our rights.
• Membership Administration: Information about City Elders members may be shared with other church and community leaders involved in the City Elders network for coordination and governance purposes.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal obligations
• Opt-Out: You may opt out of receiving promotional emails by clicking the unsubscribe link in any email or contacting us directly

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us remember your preferences and analyze website usage. You can control cookies through your browser settings. Disabling cookies may limit functionality of our website.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and notify the parent or guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the website following such changes constitutes your acceptance of the updated Privacy Policy.